The problem has already been fixed, but players had to flock to the Steam forums for answers.
The Epic Games Store is giving away a new free game every two weeks just for logging in, the most recent of which is 2015’s metroidvania hit Axiom Verge, but things didn’t go quite according to plan with this one. As reported by PC Gamer, players encountered a consistent crash upon entering a specific area, and it turns that’s because it was missing a file called ‘Steam.xnb’.
The issue has already been fixed, but developer Tom Happ explained on Twitter that it stemmed from how he moved Axiom Verge over from Steam to the Epic Games Store. Happ automatically excluded any game files with the word “Steam” in it to cut down on unnecessary files associated with Valve’s platform, but that inadvertently removed an unrelated sound effect of a burst of steam – like the sound of boiled water, not the store.
For anyone missing Steam.xnb from the Epic store, please go to AV in your library, click the gear icon, Verify, then Update.
I was thinking it being Epic and all, I shouldn’t include valve’s dlls and such, so I excluded all files with “Steam” in the name… oops.
— Tom Happ (@AxiomVerge) February 7, 2019
“I was thinking it being Epic and all, I shouldn’t include valve’s dlls and such,” Happ explained, “so I excluded all files with ‘Steam’ in the name… oops.” So when players entered an area that needed to play the ‘Steam’ sound effect, it wasn’t found and the game would crash. Thankfully, a simple fix of just adding the file back has already been made, but it wasn’t exactly simple for players dealing with it initially.
In an ironic twist, people using the Epic Games Store ended up having to flock to the Steam forums for answers to why it was crashing, as Epic’s platform doesn’t have forums of its own. It’s an omission I’ve previously talked about as Epic gets more and more exclusive games, though this is the first time we’ve actively seen the lack of forums cause a problem.
This is just the most recent controversy around a game moving to the Epic Games Store, with the announcement that Metro Exodus would be leaving Steam turning into a giant mess of its own. But now that everything has been fixed, I’d definitely recommend picking up Axiom Verge for free if you haven’t already played it – here’s our review from 2015.
Tom Marks is IGN’s PC Editor and pie maker. You can follow him on Twitter.