Here’s how to prevent them.
With the Tom Clancy’s The Division 2 Private Beta officially underway, Ubisoft is warning players of two known issues that may cause the beta client to crash.
The first can occur on Xbox One and PC by simply playing too long. According to Ubisoft, an “extended gameplay session” on either of those two platforms can result in a crash, while “3+ hours of uninterrupted gameplay” on PlayStation 4 may lead to a “performance degradation.” Ubisoft encourages players to restart the game every two to three hours to avoid these potential problems.
The second known issue, which can occur on all platforms, is caused by accepting a Private Beta game invite when you’re outside the client. According to Ubisoft, the best way to avoid this is to “start the game first and join group directly from inside the game.”
Players on Reddit, meanwhile, reported they were randomly being banned from the beta, though the issue seems to have already been fixed. If you’ve been affected by this, relaunching the client will apparently allow the fix to take effect.
The development team ensured players these “are high priority issues for us that will be fixed, but are present in the Beta.” Further problems with the beta can be reported on its dedicated forum.
The Private Beta will run until February 11 at 1 a.m. PST. It can be accessed by preordering The Division 2 or by signing up on its website.
The Division 2 will be released on March 15 for PlayStation 4, Xbox One, and PC (via Ubisoft or the Epic Games Store).
IGN recently went hands-on with The Division 2 and came away impressed with its “mostly gorgeous” game world but slightly disappointed by its similarity to the 2016 original.
Jordan is a freelance writer for IGN. Follow him on Twitter @jdsirani.